Returns & Refunds
Returns (if applicable)
- We have a 30 days Return policy, if it has been more than 30 days then no refund/exchange will be processed. Due to the ongoing pandemic returns are currently on a halt until further notice.
- Order should be unopened and unused in it's original packaging.
- Disposables are not eligible for returns or exchanges under any circumstances as a policy being followed by suppliers.
- Please note that you will be responsible for the shipping fees to return a package to us.
Refunds (if applicable)
- Once an item is back with us and inspected, you will receive a confirmation email for the approval or decline of the same.
- If a refund is approved, we will immediately initiate the refund. It usually takes up to 3 days for the refund to process and reflect on your end.
- In case of a delay in Refund, please check with your card company/Bank first as it can take some time to get updated. If the refund is still not there then please email us at SUPPORT EMAIL.
- Only items purchased at Regular prices are valid for refund.
- Please note Shipping cost is non refundable, if a Refund is approved and processed from our end- the shipping cost would be deducted automatically from the total amount eligible for refund.
Puff Vapors reserves the right to approve or decline any Return/Refund as per the stated conditions but not limited to it.
Please visit our Terms and Conditions page for details.